When the certificate is issued, the Certificate Authority (CA) will send an email to the Technical Contact listed on the order. That email will contain the certificate files.
First, check your certificate license. There are two methods to install your certificate on multiple servers. The first method is to import the certificate, private key, and intermediate files on server #2, #3, etc. Or, create a new CSR and … Read More
The issue is that your visitors’ browsers are unable to properly identify who issued your certificate. First, confirm that your visitors are not seeing an incorrect or outdated certificate. Once you have made sure that your visitors are seeing the … Read More
Yes, you must have a static IP address for an SSL certificate. If you do not have one, you may be able to assign one via your webserver or you may need to purchase one from your web host if … Read More
There are several reasons why this could be occurring or a combination of several. The four most common reasons are: Insecure content, which means there are HTML elements on your site being explicitly linked by http. This would need to … Read More
There are actually many reasons why this could be happening, some of which could be entirely unrelated to your certificate. So, unfortunately, we can’t give specific advice. But, we would recommend clicking on the “Details” button to get more specific … Read More
This means that URL in the browser and the common name in the certificate are not an EXACT match (for instance, the www. is missing). Another common reason for this is the web host’s certificate is incorrectly assigned to your … Read More
This is more than likely because the intermediate certificates were never installed. Installing them should resolve this error. Below you will find links on where to locate and install your intermediate certificate, depending on the Certificate Authority that issued the … Read More
You can use the SSL checker tool to test whether or not your SSL certificate has been installed properly.